Privacy Policy for SariPondo Agent App

Last Updated: [September 23, 2024]

[Bayani Technology Solutions Inc] ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the SariPondo Agent App ("the App"). By downloading and using the App, you consent to the collection and use of your information as described in this policy.

If you do not agree with this Privacy Policy, you must not use the App.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1. Personal Information

Personal information is any data that can be used to identify you. When you create an account or use certain features of the App, we may collect the following:

• Name

• Email address

• Phone number

• Business or company name

• Location data (if enabled)

1.2. Sales and Order Data

When you use the App to manage orders or sales, we collect information such as:

• Sari-Sari store details (name, contact information)

• Product information (items sold, pricing)

• Order history

1.3. Device and Usage Data

We may collect information about your device and how you interact with the App, including:

• Device type and model

• Operating system and version

• App usage data (features used, session length)

• IP address

• Cookies and similar tracking technologies (to enhance user experience)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

• Facilitate account creation and log-in.

• Process and manage orders and sales.

• Optimise user experience and improve app functionality.

2.2. To Communicate with You

• Send you notifications, alerts, or promotional messages (with your consent).

• Respond to your inquiries and provide customer support.

2.3. For Analytics and Business Insights

• Analyse usage trends and performance metrics to improve the app.

• Conduct research to develop new features and enhancements.

2.4. To Ensure Security and Compliance

• Detect and prevent fraud or unauthorised access.

• Ensure compliance with applicable laws and regulations.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1. With Third-Party Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as data hosting, analytics, or customer support. These providers are bound by confidentiality agreements and cannot use your information for any other purposes.

3.2. Business Transfers

If we merge, acquire, or sell a portion of our business, your information may be transferred as part of that transaction.

3.3. Legal Obligations

We may disclose your information if required to do so by law, such as in response to a court order, subpoena, or other legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. These measures include encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1. Access and Update

You can access and update your account information directly within the App. If you need further assistance, you can contact us using the information below.

5.2. Data Deletion

You may request the deletion of your account and associated data by contacting us. However, certain information may be retained for legal, security, or business purposes.

5.3. Opt-Out of Marketing Communications

You can opt out of receiving promotional messages by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

The App may use cookies or similar technologies to collect usage data and improve user experience. You can control the use of cookies through your device settings. Disabling cookies may limit some features of the App.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before interacting with their services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

9. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App and updated on this page. Your continued use of the App after changes are made signifies your acceptance of the revised policy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from or relating to these Terms or your use of the App will be resolved in the courts of the Philippines.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the App, please contact us at:
Bayani Technology Solutions Inc
195 G Araneta Avenue, Barangay Santol, Quezon city, The Philippines, 1113
Contact@saripondo.com
+63 918 933 5759

By using the SariPondo Agent App, you acknowledge that you have read, understood, and agree to this Privacy Policy.